Hmmm…can this be classified as useless information? I just checked the status of my Macbook Pro repair and the above is what I see on the Apple Support page. All it tells me is information I already know. I visited a retail store yesterday so the first step I already know. I left without my system, but with a work authorization stating what’s being repaired. So I can safely assume step 2. Step 3 hasn’t happened, but I was told I’d receive a call once my system was ready for pickup. So seeing step 3 fulfilled on this website would again, be uselss. I suspect the dates included in each step indicate when each step happened. Again, more useless information as I was told my system would be repaired no later than 3/29. My question is this: why have a site dedicated with the repair states any person would already know?! What would have been useful: to know where in the queue of repairs my system was in. For example, are there 2 jobs ahead of mine? Or have any of the necessary parts arrived? Also, it would have been helpful to have an estimate time of completeion or an approximate pick-up date. They don’t get the name “Genius” for nothing, right?! So I guess to answer my initial question, it’s safe to say this information is indeed useless! Grrrr…
//ranting
